Legal Details

Connected Families is a 501c-3 non-profit Christian-based ministry founded in 2002 in Chaska, MN by Jim and Lynne Jackson.

Privacy Policy: We never sell or share any of your contact information with outside vendors. We use your contact information to send our parenting tips, to let you know about resources for sale, and upcoming events. You may unsubscribe at any time from our email list.

Refund Policy: If you are unhappy with any of the products you’ve purchased, simply email us at info@connectedfamilies.org and we will reimburse you. So that we can improve our offerings, we’d simply ask that you let us know why the product didn’t meet your expectations.

Shipping Terms: If you purchase a physical product (book, DVD, CD) we will mail within 24 hours, unless ordered on Friday or Saturday. Orders that come in after 5 on Thursday or anytime on Friday or Saturday will be mailed on Monday (unless a holiday falls on a Monday). Orders placed Sunday, Monday, Tuesday or Wednesday will be shipped the day of or, at latest, the day after.