Connected Families is a 501c-3 non-profit Christian-based ministry founded in 2002 in Chaska, MN by Jim and Lynne Jackson.
Refund Policy: If you are unhappy with any of the products you’ve purchased, simply email us at firstname.lastname@example.org and we will reimburse you. So that we can improve our offerings, we’d simply ask that you let us know why the product didn’t meet your expectations.
Shipping Terms: If you purchase a physical product (book, DVD, CD) we will mail within 24 hours, unless ordered on Friday or Saturday. Orders that come in after 5 on Thursday or anytime on Friday or Saturday will be mailed on Monday (unless a holiday falls on a Monday). Orders placed Sunday, Monday, Tuesday or Wednesday will be shipped the day of or, at latest, the day after.